Is your customer service focused on your marketing efforts or improving the customer experience? Is every interaction with your customer base an opportunity to sell more product?

 Have you ever walked away from a customer service situation and felt scammed?

In a recent Problogger post, Darren Rowse addressed a common problem. Titled What Have You Been Putting Off and What’s Holding You Back?, he goes on to list all the reasons why he hasn’t tackled an eBook he planned to write. One thing he worries about resonated with me precisely because it’s a pet peeve of mine

Read the entire post: Is your customer service a thinly veiled sales job? at Global Copywriting.

Follow Sarah Mitchell on Twitter: @globalcopywrite